Refund Eligibility Criteria
1. General Refund Policy
Refunds are considered on a case-by-case basis and are subject to the conditions outlined below.
Requests must be submitted within the specified timeframe for eligibility.
2. Eligible Circumstances for Refund
The client did not receive the service as promised due to an error on our part.
Full refunds may be granted if the service was not delivered at all.
Requests are made outside the specified refund timeframe.
Dissatisfaction resulting from factors outside our control
3. Ineligible Circumstances for Refund
The service has been fully delivered as agreed upon.
The client fails to attend a scheduled session without prior notice or valid reason.
Refund Process
Clients must submit a written request for a refund to info@trainingcurveuk.com, including:
- Full name
- Contact information
- Nullam rhoncus dictum diam quis ultrices.
- Reason for the refund request
- Relevant supporting documents (if applicable)
Timeframe for Refund Requests
Refund requests must be submitted within 14 days of the service date or payment, whichever is later.
For ongoing services or subscriptions, requests must be submitted before the next billing cycle begin